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Memory — Personal Memory

Memory is the personal memory of 9brains. It ensures that the AI knows you across conversations, including your role, your areas of expertise, and your preferences. That way you don’t have to start from scratch in every chat.

Memory consists of two parts:

  • Personal notes: entries that you create yourself or that the AI stores at your instruction
  • Automatic profile: a profile that is generated automatically every night from your conversations

Note: Memory is available for all license types.

Personal notes are explicit entries that the AI takes into account with every response. They take precedence over the automatic profile.

Just tell the AI what to remember:

  • “Remember that I am a project lead in logistics”
  • “Forget that I use SAP, I now work with Odoo”
  • “I always prefer concrete examples over abstract explanations”

The AI confirms the entry and you will then see it in the settings.

Settings → Personal Settings → Memory → Personal notes

Here you can add, delete, or review entries directly. A maximum of 60 entries with 500 characters each is allowed.

Tip: Use personal notes for corrections and recurring preferences. If the AI confuses you with another person or makes a wrong assumption, a short note like “I am not in sales, I am in engineering” is the fastest way to correct this permanently.

The automatic profile is generated every night from your conversations. It records what 9brains should know about you in future conversations:

  • Role & work context: your position and areas of responsibility, as you describe them yourself
  • Priorities & values: what matters to you and what you insist on
  • Communication & working style: how you want to work with 9brains, for example the structure, tone and level of detail of answers, and what you have corrected or confirmed
  • Tools & environment: software and systems you work with
  • Ongoing topics: projects and tasks that keep coming up, each with the date it last came up
  • History: earlier areas of work and topics that ended or have not come up for a while

What is in the profile stays there until you say otherwise. Past events and topics that have not come up for several weeks move to the history.

You find the profile under Settings → Personal Settings → Memory → Automatic profile and can edit it there directly, for example to correct a wrong detail. Your changes are saved as soon as you leave the field. The nightly update only processes new conversations, so anything you remove will not come back on its own.

  • Names and information from pasted emails or third-party documents
  • Content from the knowledge base or data sources
  • Sensitive data such as passwords, IBANs, or API keys
  • One-off questions, for example a single question about homework or a train connection
  • Other people’s contact details and other people’s HR matters, such as contracts or terminations
  • Company master data such as tax numbers, VAT IDs or commercial register entries
  • Texts that 9brains wrote itself and that you paste back for revision
  • Settings that are already controlled via personal settings (form of address, tone, response length, expertise level)

On request, 9brains finds your earlier chats and summarises them. Ask, for example:

  • “Summarise my week”
  • “What did we discuss about the price increase last month?”
  • “Write me a weekly report from my chats of last week”

The AI reads a short summary of each chat from the period you asked about and opens single chats when the summary is not enough. It can link you to the chats it refers to. If a period holds more than 200 chats, it sees the newest 200 and tells you that the overview is incomplete; narrow the period or name a keyword.

The short summary of a chat is written about an hour after its last message. For a chat you are still writing in, the AI sees your first and your last message instead. 9brains writes the short summaries and the automatic profile at its own expense; they do not count against your quota.

Only your own chats: 9brains only searches chats you started yourself, in the current workspace. Deleted chats and chats others shared with you are not included. This also applies in a shared chat: if you ask there about your earlier chats, 9brains searches yours, not those of the others.

In chats with other participants: Everything 9brains reads there from your earlier chats is then part of that chat’s history. The others see the answer and can also ask 9brains about what it read. For a look back, better use a chat of your own.

Under Settings → Personal Settings → Memory you will find the Memory enabled toggle. If you disable Memory:

  • Neither notes nor profile are included in conversations
  • 9brains can no longer search your earlier chats
  • Neither short summaries of your chats nor the profile are created for you
  • Your data is preserved, on reactivation everything is back

Memory is just one of several features that 9brains uses to provide knowledge. For an overview of which feature is intended for what, see Knowledge & Context — What do I use when?.