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User Management

Administrators only.

Settings → User management

Here you manage all users of your workspace, from invitations through role assignment to removal.

At the top of the page you see the key metrics:

  • Active users: number of users who have already signed in
  • Pending invitations: users who have been invited but have not yet joined
  • Licenses: distribution of license types (Pro, Business, Knowledge Only)

  1. Click “Invite user”
  2. Fill out the form:
FieldDescriptionRequired
EmailThe new user’s email addressYes
RoleUser or AdminYes
License typeBusiness, Pro, or Knowledge OnlyYes
GroupsOptional: groups the user is assigned toNo
  1. Click “Send invitation”

The invited user receives an email with an invitation link.

RoleDescription
UserDefault role. Can use the chat, customize personal settings, and create their own tools
AdminCan additionally manage users, create groups, configure AI models, and define MFA policies
License typeDescription
BusinessFull access to all features including integrations and tools
ProAccess to chat and knowledge bases
Knowledge OnlyLimited access, primarily for knowledge management

The table shows all users with the following information:

  • Name: full name (your own entry is marked with “(You)”)
  • Email: email address
  • Role: Admin or User
  • License: Business, Pro, or Knowledge Only
  • Last activity: when the user was last active (e.g. “2 hours ago”, “Yesterday”)
  • Groups: assigned groups
  • Actions: edit, reset MFA, remove

Invited users are shown with the status “Invited”. You also see:

  • A countdown showing when the invitation expires
  • A “Reinvite” button if the invitation has expired
  • A button to copy the invitation link

Click “Edit” in the actions menu of a user. You can change:

  • First name and last name
  • Role (User or Admin), you cannot change your own role
  • License type
  • Groups: add or remove groups

The email address cannot be changed.


Click “Reset MFA” in the actions menu of an active user. This deletes the user’s MFA setup. The user must set up MFA again on the next sign-in.

Use case: when a user has lost their authenticator device or wants to use a new authenticator app.


Click “Remove” in the actions menu. A confirmation dialog appears showing the user’s name and the number of workspaces they are a member of.

Note: you cannot remove yourself.